Shipping policy
Shipping Policy – Glowify
Thank you for shopping with Glowify. We are committed to delivering your order quickly and safely.
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- Major Cities: 2–5 business days
- Outlying Areas: 4–8 business days
Please note that delivery times may vary depending on courier delays, weather conditions, or high order volumes.
Shipping Fees
Shipping costs are calculated at checkout based on your location and selected delivery method.
We may offer:
- Free shipping on selected promotions or minimum order amounts
- Standard and express delivery options where available
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
Incorrect Address Information
Customers are responsible for providing accurate shipping details.
Glowify is not responsible for:
- lost parcels due to incorrect addresses,
- delays caused by incorrect contact information.
Additional shipping fees may apply for returned or re-delivered parcels.
Delayed or Lost Orders
If your order has not arrived within the estimated timeframe, please contact us and we will assist in tracking your parcel.
Damaged Parcels
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Include photos of the packaging and product
We will investigate the issue and arrange a replacement or refund where applicable.
Contact Us
📧 oratilejayrza@gmail.com
📱 WhatsApp: +27 69 135 2219
Thank you for choosing Glowify 💛